Invite Admins, Collaborators, and Partners. 1up lets you add unlimited users through single invites or bulk uploads.

Invite teammates individually and assign their permissions on the next screen. All new users start as Collaborators by default.

Upload a CSV to invite multiple users at once. Your file should include two columns: Email Address and Role. You can download a sample file to get started.

You can add/update/remove users by heading to Settings -> User Management.

Use 1up’s Role-Based Access (RBAC) to delegate permissions to different users. For example, collaborators can review and edit answers, but cannot see or modify your knowledge base.

Can do everything. Full control over the workspace, including:

No restrictions.

Nearly full access, except for Super Admin–level controls.

Admins cannot:

Focused on content contribution - not workspace administration.

Collaborators can:

Collaborators cannot:

Very limited, read-only + basic Q&A. Partners can:

Partners cannot:

Additionally, when assigned answers to review, a Partner type user is only able to see the Assignments view. They cannot see any questionnaires with content not intended for them.