1up connects directly to Box so you can add files from your account into your Knowledge Base. You choose exactly which files to include, and 1up will only ingest the content you select.
Connect Box to 1up
Log into your 1up account and select Knowledge Base.
2. Select the + Add Knowledge button on the top right
3. Select Box on the Add Knowledge popup window.
4. You will be prompted to connect your Box account to 1up. Click Confirm.
5. Click Grant Access to Box so that 1up can access your docs in Box.
6. You can now view files from Box to add to your 1up Knowledge Base.
7. Select files and click the blue check mark to upload them.
8. Once uploaded, the files will appear in your knowledge base and 1up can pull from them to answer questions.
Use Box with the 1up MCP Connector
Once your Box account is connected, you can manage Box files from inside Claude instead of working in 1up directly. This requires the 1up MCP server to already be connected in Claude. See Connecting the 1up MCP server to set that up.
See what's available in your Box connector
Open a session in Claude or another AI assistant connected to 1up
Ask what is available in your Box connector, for example "What's in our Box connector?"
3. Wait while Claude calls the 1up MCP server. Claude will show that it is using the 1up tools.
4. Review the folders and files returned. These are the items 1up can reach through your Box connection.
Import a Box file into your Knowledge Base
Tell the agent what you want to import, for example "Import that one to the Knowledge Base."
2. Wait while Claude calls the 1up MCP server again to run the import.
3. Confirm the response shows the file was imported. The file will still be processing at this point.
Optional: You can ask whether the file has finished e mbedding, for example "Is it embedded yet?" A file has to finish processing before it can be used in answers.
Optional: See the imported file when you open Knowledge Base in 1up to confirm the file appears in your list.
What you can do with imported Box files
Files added through the MCP connector behave the same as files added through the Add Knowledge flow. 1up can pull from them to answer questions, and they are available to your questionnaire and RFP workflows.
The MCP connector works the same way across every connector you have set up. The same requests that list and import Box files will also list and import from SharePoint, Confluence, and your other sources, so nothing about the wording is specific to Box.