The Ask 1up tab provides fast answers to short questions. It’s best used for:
Generating responses that 1up might have skipped when reviewing your questionnaire
Getting fast answers without using up questionnaire credits
Testing your knowledge base with specific questions
Ask 1up currently supports a maximum query length of 1,000 characters and is best for getting fast answers to short questions. For longer, complex queries, we recommend uploading them to the Automate Questionnaires tab.
Query formats 1up excels at:
Answering sales questions and requirements about your products and services, such as "What key features differentiate your products?"
Handling long, complex questionnaires in Excel, Word, and Web formats. 1up can detect dropdowns, checkboxes, answer locations. 1up can also detect requirements such as "The vendor must integrate with Microsoft Azure AD."
Responding to questions in Slack, MS Teams, and GoogleChat. This is particularly useful for fast answers during calls or customer queries.
What we do NOT recommend using 1up for:
Vague, ambiguous prompts such as "Provide a 5-page summary outlining how you will use the funds from this grant."
Content creation prompts like "Create a pricing page for us with a best and final offer."
1up performs best with direct queries in the form of a question or a statement that can be answered by your company’s webpages or uploaded documents.
Sample questions
examples
Understanding Answers
Source citations
How to sanity check your KB
Troubleshooting Bad Answers
Tag Settings
“Improve Answer” workflow
Learn More
Extending Ask 1up to Slack/Teams/Gchat
See here