Skip to main content

Quick Start Guide

Updated today

1up is a Knowledge Automation system. With 1up, you can automate answers to customer questions, RFPs, DDQs, and even answer customer questions directly.

To start. 1up will generate a powerful knowledge base using your documents, website, and data sources like Confluence and Google Drive. Employees then use 1up to answer complex questions about products, security, compliance, and much more. You can even add 1up directly to Slack, Teams, or Google Chat to generate answers anywhere in seconds.

Here’s a short demo of how it works:

How it Works

  • Knowledge Base [placeholder]

  • Ask 1up [placeholder]

  • Automate Q [placeholder]

  • Answer Hub [placeholder]

Step 1: Upload 5+ Documents

[placeholder]

[Why uploading 5 files unlocks accuracy]

What you should upload

Recommended Starter Files (Top 10 Docs)

  • Product docs

  • Security and compliance stuff

  • Website Support Portals

  • Completed Questionnaires

  • Migration from other sources

  • Content from connectors

File types 1up support:

  • Excel, Word, PDF, CSV, JSON, PPTX

What you should not upload

  • Empty content

  • 500-page PDFs

Adding URLs

[placeholder]

Tags

[placeholder]

Step 2: Ask your first question

[placeholder]

Step 3: Run your first automation

[placeholder]

Optional:

[placeholder]

  • Connect Integrations

  • Add 1up to S/T/G

Did this answer your question?