As a best practice, we recommend reviewing all responses to make sure they are accurate. Here’s what you can expect for each response:
Short Answer is 1up’s recommended answer based on the maximum answer length you set.
Long Answer provides a more detailed answer and explanation for how 1up arrived at this response.
Related Sources includes any documents in your knowledge base which can be referenced for the answer.
Save Answer to KB
Tag Answers
View them in Answer Library
Assigning to Teammates
Comment Stream
Answer History
Troubleshooting Wrong Answers
Check the source
Teach 1up the right answer
Wrong Sources Used
Retry with different tags
Delete the source
Incorrectly Extracted Documents
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