1up is a Google-approved third-party application. Instead of uploading files manually, you can sync selected Google Drive content directly to your 1up Knowledge Base.
1. Install the Google Drive Integration
In 1up, go to Knowledge → Add Knowledge → Google Drive.
You’ll be prompted to sign into your Google account. Once authorized, you’ll be able to pull files directly from Google Drive.
Note: Make sure to grant all required scopes so 1up can sync your selected content.
2. Choose Which Google Drive Content to Sync
Select the specific files you want to sync into your Knowledge Base.
Folders cannot be synced - only individual files you explicitly choose.
Anything you sync will automatically update in 1up whenever it’s edited in Google Drive.
3. Organize Your Synced Content
Add tags (e.g., Google Drive, Sales Assets) to keep your knowledge organized.
Tags also let you narrow answer generation to specific sources when asking questions or automating questionnaires.



