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Zendesk

You can connect your Zendesk Guide articles to your 1up Knowledge Base. You choose exactly which articles to include, and 1up only ingests the content you select.

Connect Zendesk to 1up

  1. Log into your 1up account and select Knowledge Base.

2. Select Add Knowledge on the top right.

3. Select Zendesk from the Add Knowledge popup.

4. You will be prompted to connect your Zendesk account to 1up. Click Confirm.

5. You will be prompted to enter your Zendesk subdomain. Type it in and click Connect.

6. Zendesk will ask you to allow 1up to access your account. Click Allow.

7. Once the Zendesk Guide is connected, you can click Browse articles.

8. You can browse through your Zendesk Guide articles from folders and select the ones you'd like to add to your 1up Knowledge Base.

9. Select the articles you’d like to add and click Upload.

10. Your uploaded articles will then appear in the 1up Knowledge Base.

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