Connect your Gong transcripts to your 1up account so you can reference your sales conversations for the most up-to-date answers.
Note: Before getting started, ensure that your Gong account has Technical administrator permissions.
Connect Gong to 1up
Log into your 1up account and select Knowledge Base.
2. Select Add Knowledge in the top right
3. In the Add Knowledge popup, select Gong.
4. When prompted to connect your Gong content to your 1up Knowledge Base, click Confirm.
5. Click Connect to link your Gong account.
6. When the message asking to grant 1up access to Gong appears, click Allow.
7. Once Gong is connected, click Browse call transcripts to view your calls.
8. Select a timeframe to view transcripts from that period. Choose the transcripts you want to add, then click Upload.
9. Your uploaded Gong transcripts will appear in your 1up Knowledge Base.