1up is often used for day-to-day Q&A. Particularly in these scenarios:
During Calls
During RFP work
Day-to-day questions
Connect Slack
Expand 1up to your sales org by adding it to your company chat. Head to Ask 1up and choose your preferred messaging platform tool to integrate 1up:
Once that’s done, your teammates can get answers directly from 1up by tagging it in chat.
For Slack, users simply need to tag @1up.
You can also limit 1up to specific Slack channels.
In your 1up dashboard, head to your Settings → Slack Settings and choose which channels you’d like 1up to respond in:
Connect Teams
Click the Microsoft Teams button at the top of your Ask 1up tab, then follow the on-screen instructions to connect 1up to your Teams Chat.
Once connected, users can tag @Ask1up or send a direct message to the bot, like this:
Connect Google Chat
Click the Google Chat button at the top of your Ask 1up tab, then follow the on-screen instructions to connect 1up to your Google Chat.
Once connected, users can tag @Ask1up like this:
Keep 1up top of mind with recurring reminders
Connecting the bot is the easy part. Getting people to use it is the harder one, which is why every chat integration supports a recurring reminder message you can post to a channel on a set schedule.
The setup is the same across Slack, Teams, and Google Chat:
In your 1up dashboard, open Settings and select the tab for your platform: Slack Settings, Teams Settings, or Google Chat Settings.
Find the Enable reminder message section and turn the toggle on.
Choose a Channel and a Frequency (Weekly, Bi-weekly, or Monthly). Both are required.
Customize the message text. The field supports rich text formatting, including links and lists.
Save your changes.
1up provides a default message that explains what the bot does and gives example questions, so you can turn this on without writing anything. Teams that customize it usually add the two or three questions their colleagues ask most.
Note: Only Admins and Super Admins can enable or edit reminders. For platform-specific detail, see the Slack, Microsoft Teams, and Google Chat guides.